Protection on public Wi-Fi
Encryption can make it more difficult for others on an unsafe shared network to intercept online traffic.
Remote-work security guide
Position Norton VPN with clarity
Help customers understand how an encrypted connection can add privacy and protection when employees work remotely or use public Wi-Fi.
A clear customer explanation
Norton VPN helps protect internet traffic by encrypting the connection and masking the device’s IP address. It can be especially useful when employees work remotely, travel, use public Wi-Fi, or access business resources outside the office. Position it as an added layer of privacy and security—not a complete replacement for antivirus, strong passwords, multi-factor authentication, backups, or employee training.
Main benefits to connect to customer needs
Privacy and IP address protection
Masking the device’s IP address can help reduce exposure of the company’s network location and limit IP-based tracking.
Safer remote work
Adds a security layer when employees access email, cloud applications, websites, and business resources away from the office.
Easy to use
The app-based experience can make it approachable for users who want added protection without complex network configuration.
When to recommend it
Use discovery to understand where employees work, what they access, and whether the customer needs a broader business security solution.
Discovery questions
- How many employees and devices need protection?
- Do employees work remotely, travel frequently, or use public Wi-Fi?
- Do they access sensitive customer or company information outside the office?
- Are they already using antivirus, endpoint protection, multi-factor authentication, and backups?
Strong fit
Remote, hybrid, traveling, or mobile workers who regularly connect from networks the business does not control.
Confirm the plan
Verify covered devices, supported operating systems, VPN features, subscription term, renewal pricing, and any included Norton products.
Know when to broaden the conversation
If employees need secure access to internal company servers or centralized administration, a business remote-access or managed network solution may be more appropriate.
Copyable customer-facing scripts
Why a business may need it
Risk-reduction angle
Remote-work pitch
Accurate plan check
Set accurate expectations
Does a VPN protect us from everything?
No. A VPN is one part of a layered security strategy. Businesses should also use endpoint security, multi-factor authentication, strong passwords, regular backups, software updates, access controls, and employee training.
Does it replace antivirus or endpoint protection?
No. Norton VPN is an added privacy and connection-security layer. It does not replace antivirus, endpoint protection, a firewall, phishing awareness, or other security controls.
What is included?
Exact inclusions depend on the Norton product and subscription. Confirm the covered devices, supported operating systems, available VPN features, subscription length, renewal price, and whether other security products are included.
Closing spiel
Based on how your team works outside the office, Norton VPN can add a practical layer of protection for internet traffic on remote and public networks. It is easy to position as part of a broader security approach alongside antivirus, multi-factor authentication, strong passwords, backups, and employee training.
Do not promise complete anonymity, protection from all malware or phishing, guaranteed access to every website, or full internal-network security. Confirm current plan details before making feature, device-count, or pricing claims.